![Who? Not Me!](/content/images/size/w750/2022/12/Bias-brains.png)
More writing from Lisa
Jan
12
![blue background with picture of seeds and a growing green plant](/content/images/size/w750/2023/01/Maturing-Digital-Culture.png)
Maturing the Culture of Digital
A degree of reckless innovation always drives the growth of new technologies, and the internet and the web are no
4 min read
Dec
06
![Orange background with colored woodblock prints of an illustration of the human brain](/content/images/size/w750/2022/12/Bias-brains.png)
Who? Not Me!
Overcoming the Shame of Bias
Earlier this month, Elizabeth M. Adams generously shared a helpful guide that describes different types
6 min read
Dec
03
![A yellow diamond shaped traffic sign that says changes ahead.](/content/images/size/w750/2022/12/Changes-Ahead.webp)
Digital Governance 2020
The last decade was “interesting.” We became increasingly aware that the internet and the web can be dangerous places. I’
3 min read
Nov
18
![Blue background and three multi-colored balls in mid-air.](/content/images/size/w750/2022/12/ethics--governance--safety.png)
Ethics, Governance, and Safety: What's in Your Hands?
Ethics, governance, and safety are terms that we sometimes use interchangeably. This intermingling is understandable. They play together. But the
3 min read
Nov
17
![multi-colored lotus flower illustrations on a background of white](/content/images/size/w750/2022/12/0002.png)
Setting An Intention
Trending Towards the Good
One of the benefits of my mindfulness practice, of sitting with myself daily (or almost daily)
1 min read
Feb
27
![This image has sketches of a car, device screens, a phone, a shopping cart, email, and a snail mail envelope](/content/images/size/w750/wordpress/2020/02/omnichannel.png)
Omnichannel Governance
If you are used to focusing on digital governance, tackling omnichannel can be disorienting. Sometimes teams say “omnichannel” when they really mean “all the digital channels.” Here are some revised governance definitions for omnichannel that can help give you the right frame of reference:
4 min read
Feb
25
![Picture of a groups sitting at a counter at A Waffle House. Picture includes Lisa Welchman and Mike Monteiro](/content/images/size/w750/2022/12/waffle-house-1.jpeg)
Are We Doing Our Best?
It’s Black History Month in the USA, and I’ve been reading a lot of interesting articles about the
4 min read
Jan
08
![A diamond shaped yellow traffic sign that says changes ahead.](/content/images/size/w750/wordpress/2020/01/changes-ahead-sign.jpg)
Digital Governance 2020
The last decade was “interesting.” We became increasingly aware that the internet and the web can be dangerous places. I’
3 min read
Mar
12
Keeping Our Digital World Safe
On the 30th anniversary of the World Wide Web, I’m going to pause my usual laser focus on digital
3 min read
Feb
20
![A picture of the cover of the book Managing Chaos: Digital Governance by Design, by Lisa Welchman](/content/images/size/w750/2022/11/DSC_4616.jpg)
The Extended Digital Team
The extended digital team includes non-employee resources that support your digital presence. This includes resources liken website hosting service providers,
1 min read