Maturing the Culture of Digital
A degree of reckless innovation always drives the growth of new technologies, and the internet and the web are no
Who? Not Me!
Overcoming the Shame of Bias
Earlier this month, Elizabeth M. Adams generously shared a helpful guide that describes different types
Digital Governance 2020
The last decade was “interesting.” We became increasingly aware that the internet and the web can be dangerous places. I’
Ethics, Governance, and Safety: What's in Your Hands?
Ethics, governance, and safety are terms that we sometimes use interchangeably. This intermingling is understandable. They play together. But the
Setting An Intention
Trending Towards the Good
One of the benefits of my mindfulness practice, of sitting with myself daily (or almost daily)
Omnichannel Governance
If you are used to focusing on digital governance, tackling omnichannel can be disorienting. Sometimes teams say “omnichannel” when they really mean “all the digital channels.” Here are some revised governance definitions for omnichannel that can help give you the right frame of reference:
Are We Doing Our Best?
It’s Black History Month in the USA, and I’ve been reading a lot of interesting articles about the
Digital Governance 2020
The last decade was “interesting.” We became increasingly aware that the internet and the web can be dangerous places. I’
Keeping Our Digital World Safe
On the 30th anniversary of the World Wide Web, I’m going to pause my usual laser focus on digital
The Extended Digital Team
The extended digital team includes non-employee resources that support your digital presence. This includes resources liken website hosting service providers,
